What is CIQ?

Communication IQ (CIQ) defines someone’s ability to communicate with people who possess different thought patterns and communication styles.

CIQ provides a series of workshops and 1-on-1 coaching designed to help people become well-rounded communicators in the areas of leadership effectiveness, team dynamics and sales performance.

Every day, people feel unseen, unheard and misunderstood at work. Because of this, teams experience negative dynamics and miscommunication. Employees want to work for companies where they feel appreciated and understood.

Communication IQ solves this problem by improving communication skills and team alignment in the workplace.
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Everyone speaks all 7 Life Languages, but most people flex between their top 3

Becoming self-aware of your own style’s strengths and weaknesses, you will naturally learn to recognize and flex between the preferred style of people around – finally speaking the same language and avoiding unnecessary conflicts.

The 7 Life Languages reveal our preferred communication styles.

Innovative, Direct, High Standards

Character strength: Courage

Practical, Diligent, Detailed

Character strength: Trustworthiness

Intuitive, Inclusive, Enthusiastic

Character strength: Enthusiasm

Compassionate, Creative, Passionate

Character strength: Compassion

Organized, Strategic, Focused

Character strength: Patience (for the plan)

Financially Adept, Hospitable, Resourceful

Character strength: Resourcefulness

Intelligent, Inquisitive, Philosophical

Character strength: Loyalty

Discover the answer to the secret filter-question everyone asks...

Backed by science, the CIQ method teaches you four keys to confidently communicate and connect with anyone to build positive relationship equity.

Filter Question

The internal question that each Life Language needs answered - "What is your motive" or "Do you really care?"

Need from others

The unique relationship need which must be met for each Life Language . Examples include "Action & Appreciation", "Support & Agreement."

Driving Passion

The core motivator directing each Life Language's thoughts, words and interactions. Some passions are "To Innovate" or "To Know".

Character strength

The unique strength that makes each Life Language stand out from the others, like "Loyalty, Compassion and Courage"

How CIQ can help your organization

1. Schedule a call

To get started, book a free call with one of our consultants to identify your needs and business objectives.

2. Take the assessment

Each employee will take the Life Languages profile online and receive their results in digital format.

3. Book your CIQ workshop

Together with your team, we will customize a CIQ workshop to fit your team size and organizational goals.


The Economist Research discovered

Communication barriers are leading to a delay or failure to complete projects. Poor communication is having a tremendous impact on the workplace.

Source: The Economist, Intelligence Unit Report, 2018

Companies greatly benefit from 1-on-1 coaching.

Let’s face it. We’ve all tried to convince others to jump on board with something awesome you’ve just learned.  You’re bustling with enthusiasm and want everyone in your org to benefit from what you’ve just learned. But how do you scale your new knowledge and training to a team of 480?

You don’t have to do it alone. Our programs include 1-on-1 and team coaching for the long term, so you can focus on training up the next Swiss-Army Knife leader.

Why choose Communication IQ?

High-performance sales teams reach their quotas faster with CIQ

Better relate to your customers, peers and vendors by learning how to be more nimble, flexible, and adaptable in your communication style.

Debra Hamilton, 25 year communication veteran in communication, team building, and leadership

In her article “Top Ten Email Blunders that Cost Companies Money,” Debra asserted that miscommunication cost even smaller companies of 100 employees an average of $420,000 per year.

Source: PR.com 2009

Align teams and accelerate your impact

Striking a balance between the details and seeing the big picture is not easy. We guide new managers and executives from all levels how to connect with your team members and thrive at work.

David Grossman, Author, ABC, APR, Fellow PRSA

In “The Cost of Poor Communications," a survey of 400 companies with 100,000 employees each cited an average loss per company of $62.4 million per year because of inadequate communication to and between employees.

Source: The Holmes Report, 2011

How CIQ can help your organization

Most teams don’t think they have a communication problem until they recognize that their beliefs, attitudes and values establish how they act. CIQ teaches you how to flex between your 7 Life Languages to build a healthy company culture.

Anna Crowe, CEO of Crowe PR

One of the things that brings me joy as a CEO is investing in my team and creating opportunities for us all to grow as individuals, professionals and leaders.

Everybody says the key to sales success, stronger teams and effective leadership
is better communication.

We disagree, because you already know over 250,000 words – what you need is the CIQ method to understand each person’s communication preference.